Check-In time is 4 p.m. (CST) and Check-Out time is 11 a.m. (CST) If you intend to arrive before 4 p.m. (CST), please notify our office, and we’ll make every effort to have your lodging unit available. However, we can’t guarantee its availability until 4 p.m. (CST)
“Check-Out” means your Cabin must be vacated by 11 a.m. (CST). We ask that you honor our Check-Out time promptly to minimize hardship on our housekeeping staff and the next arriving guests. However, you are allowed to stay in the park and enjoy all the amenities until 7 p.m. at no extra charge.
Deposit: The total amount due, for your reservation, will be taken (as a deposit) at the time a reservation is booked.
Per Person Fee: The Per Person Fee is part of your Camping fee. We find it to be the fairest way to price Campsites/Lodging for different size groups and it includes all the facilities our Campground has to offer.
Minimum Reservation: During Peak Season there is a TWO (2) night minimum reservation for all lodging units. Holidays (Memorial Day, Independence Day and Labor day) and Cranfest require a THREE (3) night minimum reservation at the Holiday Rate.
Cancellations – Lodging: We will return your deposit minus a $30 service charge if you cancel FIFTEEN(15) or more days before your arrival date. If you cancel FOURTEEN (14) days or less of your arrival date your full deposit is forfeited.
Cancellations – Holidays & Cranfest: We will return your deposit minus a $30 service charge if you cancel THIRTY (30) or more days before your arrival date. We do not refund holiday deposits on cancellations made TWENTY-NINE (29) days or less of your arrival date.
Please make sure you schedule your holiday reservations carefully.
Cancellations – NO SHOWS: Guests failing to contact us to cancel their reservation (with the required time, listed above) will be considered a ‘NO SHOW.’ ‘NO SHOWS’ are subject to the same cancellation policies.
Pets are welcome at all campsites but must be kept on a leash (maximum length 6′) at ALL times, while outside. Pets must never be left unattended outside or unattended in a tent. Excessive barking will not be allowed. Pets must be walked by a responsible person and must be picked up after, immediately. All rules at the Bark Park must be followed. Due to WI Health codes, pets are not allowed inside any Jellystone Warrens buildings, bathrooms, pools, hot tubs, beach or playground areas.
If you require a Pet-Friendly cabin, please call our reservation line (888-386-9644) to make those arrangements. Pet-Friendly cabins cannot be booked online. There is a non-refundable pet fee of $25 per pet. No more than two pets per cabin or RV Site are allowed. Pets are not allowed in the Tent Sites.
If a pet is found inside or on the lawn of a non-pet friendly cabin, there will be a $200 pet cleaning fee charged to your credit card.
Camping is an outdoor experience, therefore we do not give refunds due to whims of Mother Nature.